Privacy Policy

Privacy Policy for The Solar Hive Ltd

1. Introduction

Welcome to The Solar Hive Ltd. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

We may collect and process the following types of personal data about you:

• Contact Information: Name, email address, phone number, and postal address.
• Technical Data: IP address, browser type, time zone setting, and operating system.
• Usage Data: Information about how you use our website and services.
• Marketing Data: Your preferences for receiving marketing communications from us.

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide, operate, and maintain our services.
• To improve, personalize, and expand our services.
• To understand and analyze how you use our services.
• To communicate with you, including customer service and support.
• To send you marketing communications if you have opted in to receive them.

4. Legal Basis for Processing Personal Data

We will process your personal data only when we have a legal basis to do so, including:

• Your consent.
• Performance of a contract.
• Compliance with a legal obligation.
• Legitimate interests pursued by us or a third party.

5. Sharing Your Information

We may share your personal data with:

• Service providers who assist us in our operations (e.g., IT services, marketing).
• Regulatory bodies or law enforcement agencies when required by law.
• Third parties in the event of a merger, sale, or acquisition of our business.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, please note that no method of transmission over the internet is 100% secure.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Under the UK General Data Protection Regulation (GDPR), you have the following rights:

• The right to access your personal data.
• The right to rectify your personal data if it is inaccurate or incomplete.
• The right to request the erasure of your personal data.
• The right to restrict the processing of your personal data.
• The right to data portability.
• The right to withdraw consent at any time where we are relying on consent to process your personal data.

To exercise these rights, please contact us using the details provided below.

9. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser. For more information, please refer to our Cookie Policy.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website with a new effective date.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

The Solar Hive Ltd
fletcher@thesolarhiveltd.co.uk